Do it Easy Remote Support

REMOTE SUPPORT AND ENDPOINT MANAGEMENT SOFTWARE FOR MSPS

Access, Monitor, and Manage Computers from Anywhere

FREE TRIAL
No credit card required!
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Starts at $40/month for 25 computers

Unattended remote access and remote support solution for MSPs

  • New! Flexible monthly subscriptions to support MSP business models.
  • No forced upgrades or confusing pricing plans. Connect from any device, anywhere.
  • Pay by the number of unattended (endpoint) computers per year. That’s it!
  • Includes unlimited technicians, concurrent sessions, and devices to remote from.
  • Save up to 80% compared to LogMeIn Central and save compared to other MSP remote support solutions.
 
 

Not a Managed Service Provider?
For IT, support, and help desks: Splashtop SOS
Unattended, attended, and mobile device support

For larger organizations: Splashtop Enterprise or On-Prem
For remote support and end-user remote access

START YOUR SUBSCRIPTION TODAY

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Features

  • Unlimited Technicians
  • Fast Remote Access
  • Attended Support
  • Unattended Android Access
  • 1-to-Many Actions
  • Remote Command
  • Windows Updates
  • Unlimited Concurrent Sessions
  • Unattended Support
  • Multi-Monitor Support
  • Priority Technical Support
  • Scheduled Actions
  • Configurable Alerts/Actions
  • See all features

Add-on: Bitdefender Endpoint Security with Splashtop

Purchase, deploy and manage Bitdefender endpoint security technology through Splashtop Remote Support.

Number of Endpoints

  • 5-100
  • 105-3000
  • 3000+

Introductory Special – Save 20-34%

  • $1.20 / endpoint / month ($1.50 value)
  • $0.99 / endpoint / month ($1.50 value)
  • Contact Us
  • Detailed Feature List
  • Datasheet
  • Watch Demo
  • Splashtop Remote Support Downloads

Buy now and your discount will be locked in for future renewals.
Two flexible subscription options: month-to-month with no annual commitment or save by purchasing an annual subscription.

If you are looking for an on-premise remote support solution that you can install behind your firewall, see Splashtop On-Prem.

FAQ

Technicians are individuals who will use Splashtop to provide remote support. You may create as many technician accounts as you need. End-user accounts are used to give end-users remote access to their computers which are managed under your account. You may create up to 50 end-user accounts with Remote Support Premium and you can purchase an add-on if you need more. You may resell Splashtop Business Access for that purpose.

Yes.

You can quickly mass deploy via msi or exe. It’s also easy to migrate from LogMeIn.

In addition to unlimited unattended access to managed endpoints, Splashtop Remote Support also allows the team owner and admins to share one concurrent attended support session to a Windows or Mac computer that isn’t managed under your account. You can enable attended technician management, multiple concurrent sessions, mobile device support, custom branding, and ticketing/ITSM system integrations by adding a Splashtop SOS subscription to your account.
In your my.splashtop.com web console, click your name in the upper right corner, and select Subscriptions.
Install the Splashtop Business App on the Windows, Mac, Chromebook, iOS, and Android devices you want to remote from. You can also download the Portable version of the Splashtop Business App if you don’t want to install software on the computer you’re remoting from (Windows only). Deploy the Splashtop Streamer on the Windows and Mac computers you want to remote into.
From your computer, you can simultaneously access as many as you want, up to the number of computers assigned to your user account in the dashboard, and the capability of your computer to handle multiple windows.From mobile devices or Chrome browser, you can access one computer at a time.
Yes, Splashtop Remote Support is available as a monthly plan. If you need it for longer, we recommend switching to an annual plan to save 15%!

SECURITY IS OUR PRIORITY

Over 200,000 businesses and 30 million end users around the world, including large banks, law enforcement, government agencies, local governments, and government contractors securely use Splashtop.

SECURE INFRASTRUCTURE

Our cloud infrastructure is hosted on AWS to provide a secure network and computing environment with firewalls, data encryption and DDoS mitigation.

INTRUSION PROTECTION

We have 24×7 intrusion detection and defense mechanisms and have adopted industry best practices to ensure security is enforced and instances are fortified.

APP SECURITY

We provide multiple levels of protection, including device authentication, two-factor verification and protection with TLS (including TLS 1.2) and 256-bit AES encryption.

ADVANCED SECURITY FEATURES

With Splashtop you also get multi-level password security, blank screen, screen auto-lock, session idle timeout, remote connection notification, and much more!

Read more about Splashtop remote access security
Follow our MSP & IT Security Feed to stay up to date with the latest cybersecurity news and alerts.

SPLASHTOP REMOTE SUPPORT DELIVERS A ROBUST SET OF FEATURES FOR MSPS

HIGH PERFORMANCE

Splashtop Remote Support uses the same high-performance engine that powers our award-winning consumer products used by millions. Enjoy HD quality and fast connections.

ACCESS FROM ANY DEVICE

Access all of your Windows workstations, Windows servers, Macs, and Linux computers from any Windows, Mac, iOS, or Android device, as well as from any Chrome browser or Chromebook. Also access virtual machines and virtual desktop infrastructure (VDI) on VMware, Citrix, Microsoft, Windows, AWS, Azure, and others, all from the same application.

EASY DEPLOYMENT

Create your own deployment package and send your clients a link to install. Quickly mass deploy via msi or exe. It’s easy to migrate from, and other remote solutions! Migrate from LogMeIn to Splashtop | Migrate from TeamViewer to Splashtop

ROBUST SECURITY

All remote sessions are protected by security features including TLS and 256-bit AES encryption, device authentication and two-step verification. Connections, file transfers, and management events are logged. Learn more about SOC 2, GDPR, and HIPAA standards compliance.

USER MANAGEMENT AND COMPUTER GROUPING

Invite technicians (and up to 50 end-users in Remote Support Premium) and set their roles and access permissions. Allow access to specific computers. Organize computers into groups to make finding and managing them much easier.

DEPLOY & MANAGE BITDEFENDER ANTIVIRUS

Purchase, deploy and manage Bitdefender Antimalware Security Tools on your managed Windows computers from within Splashtop Remote Support. View protection status, last scan time, threat count, and more. Low monthly pricing. Learn More.

INCREASE YOUR PRODUCTIVITY WITH THESE INCLUDED FEATURES

MULTI-TO-MULTI MONITOR

View multiple remote screens from multi-monitor systems at the same time, including multi-to-one and multi-to-multi. Even multi-monitor for Mac!

FILE TRANSFER

Transfer files quickly thanks to our fast and secure connections.You can drag-and-drop files between computers and also transfer files without starting a remote session!

CHAT

Chat with the user at the remote computer while in a session or outside a session.

SHARE MY DESKTOP

Broadcast your Windows desktop in view-only mode via a simple web link that can be viewed in almost any web browser. No app download or plug-in required.

REMOTE REBOOT

Reboot the remote computer from your Splashtop app or web console. Choose Normal or Safe Mode reboot.

REMOTE WAKE

Remotely wake up your computer. Target computer must support Wake-on-LAN and be connected via LAN cable. And another computer on the same network must be powered on.

REMOTE PRINT

Print files on a remote computer to a local printer. No need to transfer files, and no need to fax printed documents. Just select the file you need from your remote computer and print it on your local printer instantly.

SESSION RECORDING

Record remote access sessions. Use the Screen Recording button in your remote access window to start and stop recording. All recordings are saved to your local computer.

ATTENDED SUPPORT (SOS LITE)

The team owner and admins can share one concurrent attended support session to a Windows or Mac computer. Access with a simple 9-digit session code. Get Splashtop SOS for more attended support features.

TWO USERS INTO ONE COMPUTER

Two members of a team can remotely access a computer at the same time.

VIEW ONLY MODE

Select “View Only” in the session toolbar during a remote access session to only view activity on the computer but not remotely control it.

INCREASE YOUR PRODUCTIVITY WITH THESE INCLUDED FEATURES

CONFIGURABLE ALERTS

Set up alerts to monitor computer status, software installation, memory usage, and more. Receive alerts via the Splashtop web console and/or by email.

UPDATE MANAGEMENT

Keeping Windows updated is essential for security and performance. View, install and schedule updates. Available as a 1-to-Many action.

REMOTE COMMAND

Send command line or terminal commands to a remote Windows or Mac computer’s command prompt in the background. Available as a 1-to-Many action.

SYSTEM INVENTORY

View and compare snapshots of Windows/Mac hardware and software inventory. View change logs. Download system hardware and software inventory lists.

ALERTS FOR WINDOWS EVENTS

Monitor Windows Event Logs by setting alerts. An alert is generated when an event log’s criteria matches the triggers set by the admin.

VIEW EVENT LOGS

Get quick access to Windows event logs by clicking the gear icon next to a computer in the web console. No need to remote into the computer to view and troubleshoot.

1-TO-MANY ACTIONS

Simplify endpoint management by instantly executing or scheduling tasks to multiple endpoints simultaneously. Includes mass deployment, remote command, script execution, system reboot, and Windows updates. Available for Windows and Mac.

ENDPOINT SECURITY STATUS

View endpoint security protection status for Windows computers running Bitdefender, Windows Defender, Kaspersky, and more. Ensure that your endpoints are protected.

ENABLE END-USER REMOTE ACCESS

Create up to 50 end-user accounts and give those users remote access to their computers that are managed under your Premium account. If you need to add more, please contact us.

UNATTENDED ANDROID ACCESS

Remote into Android devices including smartphones, tablets, rugged Android devices, POS devices, kiosks and set top boxes. Learn more.

MORE COMING SOON

Upcoming feature plans include availability of additional antivirus / anti-malware Integrations, System Updates and View Event Logs for Mac, and Inventory Reporting.

REMOTE ACCESS TO CHROMEBOOKS

Leverage the Android Streamer to launch remote desktop sessions to Chromebooks. Remote view them whenever you want (end-user needs to be present on the Chromebook to accept the remote session).

LEARN MORE ABOUT THESE ADVANCED FEATURES

LEARN MORE
“Remote Support Premium gives us the advantage of being able to provide services more quickly at reduced costs. The benefits are much better cash-flow and lower per endpoint pricing of our RMM product – this gives us a competitive edge over our competitors.”
– Matthew Buechler, President and Senior Technical Consultant of Midwest PROTECH Midwest PROTECH gets all the remote support, management, and monitoring tools they need with Splashtop
“We are all about relationships, something we could tell we had with the Splashtop team.”
– Steven Walker, President, Fast Break Tech Fast Break Tech switched to Remote Support Premium after dissatisfaction with RMMs and other remote support tools
“Because of Splashtop’s pricing, HCS can have more people on. When we dumped LogMeIn, we saved around $2,500 per year, so that increased the number of clients that we were able to put streamer on, maintain continuously, and add into our contract.”
– Henry Starcher, Owner, HCS Computer Solutions See how HCS uses Remote Support Premium to remotely manage their clients
“As for moving all our clients off LogMeIn to Splashtop, I was expecting a huge headache. However, it was awesome! By awesome, I mean AWESOME!”
– Eric Gravens, Owner, EPAD Business IT Read how EPAD Business IT easily migrated to Splashtop in one evening
“Splashtop is one of the best remote support applications we have ever used in the group. It allows for unattended and attended connections, which means that user-specific PCs and shared PCs in the group are easy to remote into so that we can diagnose and support our users. It has been a huge help for being able to work from home throughout lockdowns in the UK. Splashtop has allowed our team to keep providing support to our users regardless of location and with ease.”
– Darren Clarke, IT Support Technician, William King Ltd
“With Splashtop Remote Support, we can effectively manage both our own PCs and servers, as well as that of our clients remotely. The switch from LogMeIn went smoothly, and we’ve found that the remote support sessions connect far quicker and are more reliable than LogMeIn. Overall, we are very satisfied with Splashtop and glad that we’ve made the switch.”
– Adriaan Van Wyk, IT Director, Cloud Boffins
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Starts at $40/month for 25 computers
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ABOUT DO IT EASY

Headquartered in San Jose, California and founded in 2006. Splashtop delivers the best-value remote access, remote support, and screen mirroring solutions. Splashtop remote access solutions are used by more than 200,000 businesses and more than 30 million users for more than 800 million sessions.

WHY ARE OUR PRICES SO LOW?

Splashtop is committed to providing the best value in remote computer access at prices up to 80% less than the competition. We do it with a hardworking team and our solutions cost less because we spend less on marketing and rely on our happy customers to help spread the word. Thanks for your support.

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